Delivery And Returns
DELIVERY POLICY
Milmac offers nationwide delivery throughout South Africa.
Delivery charges are calculated based on the delivery destination, package dimensions, actual or volumetric weight, and any special handling requirements. Delivery costs will be displayed during checkout where applicable.
Milmac reserves the right to use third-party delivery providers and delivery partners of its choosing to fulfil customer orders. The delivery partner selected may vary depending on the delivery location, product type, package size, weight and service requirements.
In some instances, additional delivery charges may apply for oversized, unusually heavy or specialised items. Should this occur, a member of the Milmac team will contact you before dispatch to discuss the available delivery options.
Certain products, including but not limited to lucerne, teff, bedding, shavings, large feed orders and other bulky items, may require a custom delivery quotation due to their size, weight or delivery location.
Estimated delivery timeframes are provided as a guideline only and may vary depending on product availability, delivery location, public holidays, weather conditions and courier schedules. Delivery dates cannot be guaranteed.
Customers are responsible for ensuring that all delivery information provided is accurate and complete. Milmac shall not be held responsible for delays, failed deliveries or additional charges resulting from incorrect or incomplete delivery information.
Where delivery cannot be completed due to customer unavailability, refusal of delivery, inaccessible premises or incorrect delivery details, additional delivery charges may apply for re-delivery attempts.
Risk in the goods shall pass to the customer upon delivery. Customers are encouraged to inspect goods upon receipt and notify Milmac of any shortages, damages or discrepancies within 48 hours of delivery.
Milmac shall not be liable for delays, losses or damages arising from circumstances beyond its reasonable control, including but not limited to weather events, road closures, industrial action, force majeure events, service interruptions, acts of third-party delivery providers or any other unforeseen circumstances.
Milmac reserves the right to package, consolidate, split or dispatch orders in the manner deemed most suitable for safe and efficient delivery.
Milmac reserves the right to amend delivery charges, delivery methods and delivery policies without prior notice where required by operational or commercial circumstances.
For delivery enquiries, please contact:
Shop: 086 100 1182
Email: shop@milmac.co.za
Address: Plot 274/2 Cedar Road, Chartwell, Johannesburg, South Africa